Frequently Asked Questions

A: Once your purchase is completed, processing your order takes 1-2 working days. Actual delivery of your product is subject to courier’s discretion but usually takes 3-5 working days. Do take note that this does not include weekends and public holidays.
A: Online purchases are made easy and secure with a selection of payment options, including credit or debit card (Visa and MasterCard), and Touch n Go e-Wallet.
A: You can contact us through our messenger or our customer care at 016-320 3698. Our consultants will attend to you and provide you a skin analysis to help you choose the right product.
A: Casmara is 100% imported from Valencia, Spain. Casmara is the inventor and manufactor of original peel off cold mask (5 degrees celcius).
A: Yes, Casmara is a professional skin care brand. We have many vast varieties of facial treatments using our famous algae peel off cold mask. Kindly contact us at 016-320 3698 to find out more and we will make an appointment for you at your preferred service providers nationwide.
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